Frequently asked questions

Get answers to the most common inquiries from our customers
  • To request assignment help, please fill out the order form, providing specific assignment instructions and your contact details.

    Next, pay for your assignment using your preferred online payment method. Once you’re done, we’ll register your order in our system and create a personal account for you. We’ll also immediately start searching for a qualified expert to do your assignment.

    If you still have questions about placing an order, we recommend calling customer service and asking the operator to guide you through the process.

  • When placing an order, you need to specify the size of your task so that we can estimate the total price of your assignment. You can choose one of the four options: small, medium, large, and extra large. Click on each one to see examples of tasks and possible deliverables. Now, compare them to your own assignment and see in which category it falls. This should give you an idea of how big your task is. But if it doesn’t help, you can always contact customer service to help you evaluate it.

    Please note that we review each order to check if the stipulated task size is correct. If our managers find that your task size is different from what you’ve chosen, we will ask you to change it and charge you accordingly.

  • We require your contact details to send you updates about your order status, clarify instructions if necessary, and quickly resolve any issues should they arise. You don’t have to worry about your personal information being stolen because we don’t share it publicly. If you want to maintain maximum privacy, you can opt to only give us your email address, without your name or cell phone number. Nevertheless, we strongly recommend that you provide a phone number because it’s more convenient and effective to communicate by texting or calling.

  • Yes, you can easily change your order instructions before we assign you an expert. Please note that if you increase the task size or make any other changes that add to the total price of your order, you’ll be charged accordingly. If you want to reduce the size of your assignment, we will subtract the appropriate amount from the order price and refund it to you.

    If you want to make significant changes to the initial instructions, but we’ve already assigned an expert for you, please contact customer support to discuss the procedure. If the writer has already completed a portion of your assignment, we may charge an extra fee.

  • Once you’ve paid for your order, we immediately begin searching for a qualified expert to complete it. On average, it takes us about one hour to find you a specialist, but this period of time may vary. In some cases, this search can last a few days. The complexity and size of your task determine how quickly we can find you an expert. Naturally, it’s harder to do that with large and difficult assignments. In very rare cases, we may never find an expert who’s willing to complete your task, but if that happens, we’ll refund the full price of your order.

  • Although our company is based in Cyprus, we employ tech experts from all over the world. Our team includes both native English speakers and those for whom it’s a second language. Nevertheless, all of our experts are fluent in English. You can rest assured that the person who will do your assignment is qualified to do the task, otherwise we wouldn’t have assigned them to you. You’ll get the chance to talk to your specialist using your personal account and ask us to assign a different expert to your task if necessary.

  • We’ll automatically send you important updates about your order, like when your expert starts working on your assignment and when it’s complete. We’ll use your contact details to reach you, so if you’ve only given us your email address, we won’t be able to send you notifications by text message. Please take this into account while filling out the order form. You can also request updates directly from your expert using your personal account or from customer support by online chat, email, or phone.

  • You can download your assignment only after approving it. Once it’s ready, we’ll send you a notification inviting you to preview the task in your personal account. Check it to see that everything is correct. If you need an expert to edit the assignment, you can request a free revision. If no editing is required, approve the project and download it to your device.

  • Yes, you can request a revision if your assignment needs editing. Use your personal account or contact customer support to do it. You can ask for a free revision before approving the order or within 7 days after the approval. Also, make sure you select a reasonable deadline for the expert to make the necessary changes. If your expert is unavailable, we’ll find you another one.

    Remember that if your request contradicts your initial instructions, we will review it as a new order and charge you accordingly. For more information, please check our revision policy or contact customer support.

  • Yes, CWassignments provides a money-back guarantee. You can request it by clicking on the “Refund” button on your personal order page. Please, choose the type of refund you want to get and state the reason why you’re requesting it. Our dispute department will immediately start working on it. We will give you your money back once they review your claim and determine the appropriate compensation.

  • Yes, our service is confidential, and you can rest assured that your information is safe with us. For one, we only require your email to register the order, although we recommend that you provide a name and phone number as well. We don’t ask for any other personal information and don’t use your contact details to send unwanted spam.

    Secondly, we use data encryption technology that secures communication channels and prevents third parties from intercepting data and conversations.

    Lastly, we won’t ask you to give us your credit card information via phone, email, or text. You should only provide it on a secure gateway payment webpage.

  • We don’t help students cheat on tests and exams because it violates the basic principles of academic integrity. However, our experts can help you prepare for them by sharing their knowledge and expertise, as well as showing how to solve specific tasks correctly. We hope that you’ll use our assistance to get better at your studies.

  • No, we don’t sell pre-made assignments. Some companies store such projects in a database and let their clients buy whichever one they want. As a result, dozens to hundreds of customers end up with exactly the same unoriginal assignment, running the risk of being accused of plagiarism. With our company, you don’t have to worry about these things because we complete each project from scratch. We tailor our services to your needs and use plagiarism-detection tools for the written parts of your assignment. Therefore, you can be positive that your project is completely original.

  • Yes. If you’ve decided to cancel your order for some reason, you can always call it off, and we’ll return your money. To do this, please contact our customer support by phone, text, or online chat. We strongly recommend doing that as soon as possible, because the refund amount depends on how much work has been done and how much time is left before the deadline.

    • We’ll compensate 100% of your order price if you cancel it before we assign you an expert.
    • 70% of the order price can be refunded if the expert has already been assigned and if less than half of the deadline has passed.
    • We may compensate up to 50% if more than half of the deadline has passed.
    • We may compensate up to 30% if the assignment has already been delivered, but you haven’t downloaded it yet, and if the cancellation is due to circumstances beyond your control.
  • If the deadline has passed, but you still haven’t received your assignment, please contact customer service immediately. We also recommend checking the spam folder in your email account to see if our notification letter is there. Late delivery can occur for various reasons, and the operator will quickly help you get to the root of the problem. If we determine that your expert is at fault for the lateness, we’ll pay you a refund.

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